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Claims
Quality claim service is essential when one of our customers experience an insured loss. At HMS Insurance Associates we recognize that this can often be a difficult time and our full-time staff of dedicated professionals is specifically trained to guide you through the claim process. From the initial report of the claim to the final settlement, the HMS Claims Department is here to assist you; our goal is for all claims to be handled efficiently, fairly and promptly.

In the event of an emergency outside of our normal operating hours, please check your insurance policy for the 24 hour claim reporting telephone number. For your convenience we have listed below many of the direct claims reporting telephone numbers that can be used to report claims and address any immediate concerns in the event of an emergency.

Personal Insurance Claims
Company Name Phone Number Company Name Phone Number
Brethren Mutual
Chubb Group
Encompass
Fireman's Fund
Harleysville
Hartford
1-800-621-4264
1-800-252-4670
1-800-588-7400
1-888-347-3428
1-800-892-8877
1-800-243-5860 
MAIF
Ohio Casualty
Progressive
Selective
Travelers
1-800-492-7120
1-800-366-6446
1-800-288-6776
1-866-455-9969
1-800-252-4633

Commercial Insurance Claims
Company Name Phone Number Company Name Phone Number
Ace Private Risk Services
Chartis (AIG)
Amguard
Argonaut
Brethren Mutual
CNA
CNA (After hours)
Carolina Casualty (8AM-4:30PM)
Carolina Casualty (After hours)
Chubb
Canal Insurance (8AM-5PM)
Canal Insurance (After hours)
Cincinnati Insurance
Cincinnati (Glass claims only)
Colony Insurance
Companion Property/Casualty
Crum and Forster
Deep South
Fireman's Fund
Greater New York
Hanover Insurance
Harleysville
Hartford
IWIF
Illinois Union
1-800-945-7461
1-877-399-6442
1-888-639-2567
1-800-820-3903
1-800-621-4264
1-877-262-2727
1-877-575-1744
1-800-874-8053
1-800-457-3390
1-800-252-4670
1-800-868-7538
1-800-970-7887
Submit though HMS
1-877-588-4527
1-800-577-6614
1-800-845-2724
1-888-890-1500
1-888-802-5246
1-800-347-3428
1-800-522-5504
1-800-628-0250
1-800-892-8877
1-800-327-3636
1-888-410-1400
1-877-925-5747
Liberty Mutual
Liberty Mutual (Middle Market)
Middle Oak
Millers Mutual Group
Montgomery
Navigators
One Beacon
Ohio Casualty
PMA
Penn National
Penn Nat. (Glass claims only)
Philadelphia Insurance
Progressive
Safeco Insurance
Safeco (Glass claims only)
Scottsdale Insurance
Selective
Selective (Glass claims only)
Travelers Insurance
Travelers (Glass claims only)
Utica Mutual
W.R. Berkley
Wausau
Zurich
1-800-853-7106
1-800-266-2800
1-800-344-3454
1-800-745-4555
1-866-255-5530
1-866-408-1922
1-877-248-3455
1-800-366-6446
1-888-476-2669
1-800-766-2245
1-800-330-3038
1-800-759-4961
1-888-502-8330
1-800-332-3226
1-800-862-6777
1-800-423-7675
1-866-455-9969
1-800-638-8961
1-800-252-4633
1-800-238-6225
1-800-284-3806
1-800-283-1153
1-800-266-2800
1-800-987-3373

You can now access a non-emergency claim form by clicking on the following link. This will accelerate the initial process of filing the claim.